Payment recovery or refund
Never send a seed phrase, private key, endpoint token, replay key, Bifrost route URL, or another payment secret.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Request the refund policy or recover a payment without paying twice.
| Situation | What to do |
|---|---|
| A signed payment exists but access has not updated | Do not pay again. Keep the transaction signature and follow payment recovery troubleshooting. |
| You want money returned | Contact support with the public transaction signature, paying public wallet, approximate payment time, and the product or pass involved. |