# Troubleshooting

<details>

<summary>Interface won't post</summary>

Check the bot permissions and verify the ThorRent Bot is online.

</details>

<details>

<summary>Buttons don't work</summary>

Ask the user to restart Discord (sometimes button state refresh is required).

</details>

<details>

<summary>Rental fails</summary>

Possible causes:

* Wrong amount sent
* Wrong wallet used
* Transaction ID already used

</details>

<details>

<summary>Bot not responding</summary>

Verify the bot is online. Instruct the user to DM the Rent Management Bot directly.

</details>

<details>

<summary>Get help</summary>

Contact the Thor Labs team in the official [Thor Labs Discord](https://discord.gg/thorlabs).

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.thornode.io/collaborator-program/join-us/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.