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ThorNode Cloud - Refund Policy

100X Studios LTD
REFUND POLICY
By purchasing our products, you fully understand the following:
The customer retains the right to terminate their subscription, thereby preventing automatic renewal for the subsequent month or billing cycle. It is expressly stated that all payments made are deemed final, and refunds shall not be granted under any circumstances.
REFUNDS & DISPUTES
100X Studios ("we”) offer digital products, products (“servers”) are active once they are delivered to the customer. We are not responsible for bans during the release for improper use and incorrect setup. By purchasing this item, you agree to including but not limited to our Terms of Service, "No Modifications,", and "No Refund" policy. This item is a non-physical good and access to such good will be sent via the email provided at checkout or directly delivered to your client portal.
If, under extreme circumstances, refunds may be given at our discretion. Any dispute or chargeback made via you, your card issuer, or your bank will lead to a permanent account suspension and instant service termination without warning.
The Customer is fully responsible for securing his hosting account and ensuring that this agreement is not broken by any third party with or without his knowledge or consent.
If we have deemed it necessary or was caused by an issue on our end then any issue will be promptly dealt with, credits/refunds should reflect on your bank statement within 3-5 days.
Credits shall not be provided to you in the event that you have no Web Site Availability resulting from;
  • Scheduled maintenance,
  • Your behavior or the performance or failure of your equipment, facilities or applications, or
  • Circumstances beyond 100X STUDIOS LTD’s reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed ort he provision of your Web Site.
You can cancel your subscription to the server for the upcoming billing period after logging into your user dashboard. When you subscribe to a service, you will only be charged for the plan you use at your chosen billing frequency.Payments for Upgrades, Addons, Setup fees and Domain Registrations are NOT refundable. Unless you have abused our network you will not be charged for any bandwidth of the server. If you violate any point of our Terms of Service you will NOT be eligible for any refund.
Client will have to just cancel the service. Refunds are not given. If a refund is permitted by an administrator under extreme circumstances mentioned above, prorated refunds are calculated by how many days you have used the service. Administrators reserve the right to charge you an service fee (will be calculated using the full payment of the service), administrative restocking fee of 5.00% of the total order, beside a debit/credit card processing fee of (3.9% + $0.30) before refund process (determined by the administrators).